Introduction

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By using myslot.lk, you agree to the practices described in this policy. Please revisit this policy periodically, as it may be updated to reflect changes in our services or applicable laws.

The Information We Collect

To enhance your experience and provide efficient service, myslot.lk collects various types of information:

Personal Information

• Name, contact number, and email address for account creation and communication.
• Phone Number and Verification: We collect your phone number and verify it using OTP (One-Time Password) to ensure booking details are accurately delivered to you. These details are securely stored and protected.
• Payment details (processed securely via third-party payment gateways).
• Information provided during queries, feedback submissions, or customer support interactions.

Usage Data

• IP address, browser type, operating system, and device details.
• Actions taken on the platform, such as bookings, searches, and preferences.
• Cookies that help us identify users and customize their experience.

Location Data

• Geographic location for optimizing bookings based on nearby venues.

Voluntary Data

• Responses to surveys, polls, or promotional campaigns.

How We Use Your Information

The data we collect is used to:

• Provide and Improve Services: Facilitate bookings, process payments, and deliver personalized experiences.
• Communication: Notify you about booking confirmations, updates, promotions, or policy changes.
• Analytics: Understand user behavior to enhance our platform and introduce new features.
• Marketing: Send promotional offers, discounts, or news about relevant sports venues and events (you can opt-out anytime).

We ensure that your data is used solely for the purposes mentioned above and only in compliance with legal requirements.

Sharing of Information

myslot.lk does not sell, rent, or share personal information with third parties except in the following cases:

• Service Providers: We may share data with trusted third-party vendors for payment processing, email delivery, or analytics services.
• Legal Compliance: If required by law, regulatory authorities, or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
• User Consent: When you explicitly provide consent for specific purposes.

Aggregated and anonymized data may be shared for research, analysis, or business improvements, without identifying individual users.

Cookies and Tracking Technologies

Cookies are small data files stored on your device to improve your browsing experience. We use cookies to:

• Remember your preferences and login credentials.
• Analyze site traffic and user behavior for performance optimization.
• Deliver relevant advertisements and promotional offers.

You can manage or disable cookies in your browser settings, but doing so may affect certain features of our platform.

Data Retention and Deletion

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. If you wish to delete your account or personal information, please contact us at contact@myslot.lk. Note that some information may be retained for legal or operational purposes.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Firewalls and monitoring systems to detect and prevent breaches.
• Regular security audits and updates to our systems.

While we take all reasonable precautions, no system is entirely foolproof. We recommend users safeguard their account credentials and report suspicious activity immediately.

Your Rights and Choices

As a user of myslot.lk, you have the right to:

• Access and review the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Opt out of marketing communications at any time.
• Request the deletion of your account and associated data.

To exercise these rights, please email contact@myslot.lk

Opt-Out Options

You can opt-out of receiving marketing emails or promotional messages by:

• Clicking the "Unsubscribe" link in any email.
• Updating your preferences in your account settings.
• Contacting us directly at contact@myslot.lk

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.